2023 Technologist null

About Australian Broadcasting Corporation (ABC)

The ABC is the nation's most trusted and independent source of Australian conversations, culture, and stories. With over 4,000 employees from diverse backgrounds across over 50 locations around Australia and overseas, we are proud to create, curate, and deliver high-quality content that informs, educates, and entertains Australian communities.

To know more, watch this video:

Your role

In this newly created role, you will provide the delivery of timely, cost-effective, high-quality national technical support services to support ABC program and network needs and to ensure broadcast continuity. You will be charged with developing and maintaining strategic working relationships with internal and external stakeholders, to ensure service obligations are met. You will also maintain a high level of awareness and advise clients in relation to new and emerging broadcast technologies.

The role will also include:

• Providing specialist technical support for networked broadcast systems, including level 2/3 fault resolution, monitoring, reporting, maintenance, upgrades, & replacement. 
• Providing remote support through the Team Lead, Help Desk, or State Technology Support, as required.
• Installing, arranging, and supervising the installation of approved network connections, system hardware, and software including Non-Linear Editing, EVS, AWS, Production Asset Management (PAM), and transcoding systems.
• Managing support escalation in accordance with defined national procedures. 
• Identifying training needs and providing front-line training on broadcast systems software and hardware devices.
• Providing on-the-job training, guidance, and development for less experienced staff. Identify learning and development needs, and foster effective teamwork and communications to build a positive work culture within the team. 

Training, development & rotations

With the unrelenting pace of change in the industry combined with the increasing capabilities of new technologies, ABC is constantly looking at ways to develop its people and keep their skills current. Below are the programs the ABC offer:

• Training & Development Programs
• Leadership Programs
• Scholarship programs
• Study Assistance
• Read more.

Salary & benefits

Technologist roles may earn an average of A$73,000 to A$85,000. (Source: Glassdoor)

ABC offers flexible salary packaging arrangements through an external provider allowing you to effectively salary sacrifice to suit your individual financial requirements. Options available include superannuation benefits, cars, childcare, and laptops. Read more.

Career progression

ABC’s performance management system has been designed to foster high performance, creativity, initiative, and leadership. It allows flexibility in the planning of work and the development of skills to meet the needs of the future. Employees benefit through active participation in the process, feedback on performance, recognition, and reward for their efforts, and improved development and career opportunities. Read more.

Work life balance

ABC has a range of flexible policies and practices designed to help people balance their work and personal lives. Access to these types of arrangements will depend on your circumstances, including work requirements, and require the agreement of your manager. This includes:

• Flexible working hours
• Part-time hours
• Job Share
• Working from home
• Read more.

Culture & vibe

As the national broadcaster, the ABC has a responsibility to reach all Australians and to reflect the rich diversity and perspectives of Australia’s many communities, from Indigenous Australians to new and emerging communities. The ABC is committed to creating a diverse and inclusive workplace where everyone is valued and respected for their contribution. Read more.

About you

Here's what ABC is looking for in this role:

• They are seeking an experienced Technologist with relevant tertiary qualifications or equivalent significant skills, knowledge, and experience in IT, Broadcast Technology, or a related field. 
• You will have advanced communication and interpersonal skills with the ability to establish strategic relationships and coordinate working groups to facilitate positive outcomes for clients. 
• You have a highly focused and capable approach to the provision of customer service with a proven track record of ensuring client and business continuity.

You will also have:

• Demonstrated a highly advanced understanding of broadcast television live and post-production systems with extensive industry experience.
• Highly advanced systems fault analysis skills and processes with demonstrated experience in ITSM tools and practices, with a proactive approach to identifying very complex issues and implementing solutions.
• Demonstrated highly advanced leadership skills with demonstrated experience in knowledge sharing, mentoring, and developing colleagues.
• Demonstrated knowledge and understanding of complementary IT and IP disciplines to collaboratively support networked broadcast systems within highly integrated environments.

How to apply

To apply for this role, simply click the "Apply on employer site" button on this page to submit your application directly to ABC Australia.