Resort Services Agent (PBX Communications) null

About the Organization

Big Cedar Lodge is a renowned resort nestled in the scenic beauty of the Ozarks. We are committed to providing exceptional guest experiences, upholding the highest standards of service, and fostering a positive work environment for our team.

Your Role as a Resort Services Agent 

As a Resort Services Agent, you will be responsible for ensuring the smooth operation of the Resort Services department. Your main focus will be delivering outstanding guest service, upholding service standards, interacting with guests, and maintaining a professional and friendly demeanor.

Training, Development & Rotations

At Big Cedar Lodge, we value the growth and development of our employees. As a Resort Services Agent, you will receive comprehensive training to excel in your role. Opportunities for cross-training and professional development may be available to expand your skills within the resort.

Salary & benefits

We offer competitive remuneration packages that recognize your skills and contributions. Along with a competitive salary, you will enjoy benefits such as, employee discounts, access to our resort amenities and staff housing. 
Staff housing is provided with all amenities, wifi, laundry for US$85 per week, as well as meals on shift, transfers to and from work.

Career Progression

Big Cedar Lodge believes in recognizing and rewarding talent. As a Resort Services Agent, you will have opportunities for career growth within the organization based on your performance, skills, and potential. We foster a culture that supports and encourages internal promotions.

Work-Life Balance

We understand the importance of maintaining a healthy work-life balance. While the resort operates 7 days a week, we strive to provide flexible scheduling options whenever possible, ensuring you have time for personal pursuits and well-being plus the opportunity to explore what the USA has to offer while you're on a work visa.

Culture & Vibe

At Big Cedar Lodge, we foster a positive and collaborative work environment. Our team is known for their dedication, professionalism, and genuine hospitality. Join us and become part of a vibrant and supportive team.

About You

To excel in this role, you should have a high school diploma (college degree preferred) and at least 2 years of hospitality communications experience. Strong communication skills, problem-solving abilities, and a positive attitude are essential. You must be adaptable, detail-oriented, and able to work effectively with internal and external guests.

How to apply 

To join our team as a Resort Services Agent at Big Cedar Lodge please apply start applying by clicking the "Apply Now" button and you'll be contacted by International Working Holidays for your pre-screening for the J1 Work & Travel visa. From there we will assess your eligibility to take part in the program, make sure you understand the costs involved with moving abroad. After you have been accepted, we will organise your interview with Big Cedar Lodge.