Junior Account Manager, Media null

The Global Nielsen Media Client Service & Sales team provides modern and effective services that meet client needs quicker, while giving Nielsen more control over how we service our clients. We will create capacity to elevate the work we do with clients to focus on market impact and business growth. We are at the forefront of customer experience and become an agent of change as we embrace automation to navigate the complex needs of our industry and continue to be the industry leader

About the Role

Nielsen Australia is looking for a Junior Account Manager to drive key relationships across our media client portfolio. 

The successful candidate will benefit from the mentorship of key leaders, as well as being provided with every opportunity to bring your ideas to the table.

Work in a dynamic, fun and diverse team with a focus on ensuring work/life balance, and immersed in the heart of the media industry. Become the go-to person for these key clients and raise your own profile within the industry.

Able to accommodate flexible working arrangements.

Both Sydney and Melbourne based candidates will be considered.

Responsibilities

• Effectively manage client relationships, including execution of account plans across a group of nominated clients, covering agencies and publishers with a portfolio of over half a million AUD p.a.
• Meet revenue targets for contract renewals and upsell through on-going interactions with your clients
• Manage day to day client enquiries
• Build insightful client presentations that reflect clients’ needs
• Develop relationships with key decision-makers within the client group
• Manage good working relationships with internal teams such as conversion leaders and customer success teams
• A working understanding of all Nielsen Media products and solutions 

Qualifications and Skills

• Bachelor degree or higher in marketing, business or similar
• 1 year experience in the media industry, ideally across media agencies, TV broadcasters, or digital publishers - Graduates are also considered
• General understanding and use of Nielsen products and services and/or general market research techniques would be an advantage
• Able to analyse and integrate various data sources with market and industry knowledge
• A strong team player and contributor with an ability to work in a matrix reporting structure
• Strong communication skills with a poise and confidence to interact both internally and externally
• Comfortable working across multiple departments at various levels of the organisation
• Champions new initiatives and innovation
• Can do, problem solver
• Builds strong, trust-based client relationships
• Ability to prioritise against multiple client demands
• Ability to craft communications that engage and excite the audience
• Seeks opportunities and supports company initiatives to grow revenue
• Structured, process-driven approach
• Strong skills across MS Office and Google Suite 
• Strong attention to detail

About the Team

Nielsen is part of the infrastructure that the media industry is built upon on a global scale, our services support media planners/buyers, strategists as well as advertisers and their individual brands. 

We also provide publishers and broadcasters with vital audience insights that drive their revenue and support their business goals.

Nielsen Australia is looking for a driven individual who prides themselves on their ability to get things done with a passion to proactively serve clients and identify solutions.