2022 Banking Operations Officer null

This is a great opportunity for someone who is a driven problem solver, is passionate about adding value and has a proficient understanding of Microsoft Office Applications – if this sounds like you keep reading!

What will you be doing?

• Ensuring all delegated administrative and processing activities are completed according to documented procedures and agreed timeframes
• Accurately identifying members’ needs and ensuring they are made aware of the products and services which meet them
• Maintaining accurately compiled fraud files and processing reimbursement in accordance with the agreed timeframe
• Effectively communicate with members, and other teams within Police Bank in handling all enquiries and ensuring appropriate follow-up is actioned

What is essential for this role?

• Higher School Certificate 
• High attention to detail
• Proficient in all Microsoft Office Applications
• The ability to analyse and problem-solve in the context of change and continuous improvement
• Effective training skills with a demonstrated ability to assist people in developing and understanding new or changed concepts, policies and processes

What is in it for you?

• An excellent opportunity to make a meaningful impact in the lives of our members
• An excellent opportunity to grow your career
• Supportive and collaborative working environment

Does this sound like the role for you? Apply now!

It is an exciting time to be joining Police Bank as we pursue our organisational transformation strategy and this position will play a key role in this journey. You will be working in a highly collaborative team, reporting to the Head of Service Operations and your team lead, as well as working with a range of teams within the bank.

Police Bank is one of Australia’s fastest growing Mutual Banks and offers our employees opportunities to grow their careers, upskill and make an impact. 

Ready to kick-start your career? We’d love to hear from you!