Job Description
About Us
We are a rapid growth PropTech business with market-leading performance over the last 15 years. We focus on the new residential and off the plan property market.
We have a unique vision of how we believe companies should operate in order to create value. We offer an end-to-end service that helps buyers research, compare, select and purchase new/ off the plan property, with smart tech playing a key role at every stage. We are striving to become the largest digital real estate agency in Australia specialising in new and off the plan property.
At the heart of our company and values is a collaborative ethos. You will have the opportunity to collaborate with your colleagues on a variety of projects across Australia with a focus on the east coast. We measure our success with the level of satisfaction of the people who are affected by our projects. We thrive in the knowledge that we hold the responsibility of creating jobs, developing people and helping them reach their best potential.
Our office is located in North Strathfield, only a 5-minute walk from the train station. The team here is a group of skilled, open, and dynamic individuals who work cross-team to solve complicated problems and challenges in this industry's disruptive business. We all work extremely hard to ensure our customers have a great experience but we also make sure that we enjoy working here together by organizing lunches and events for the team to enjoy and celebrate our successes!
Role
- IT Service and Help Desk support
- Deploy new systems and contribute to IT projects as required
- Audit our systems and identify gaps, recommend and implement solutions.
- Provide day to day IT support & solutions for a team of 50 people
- Set up and manage IT hardware, software and user accounts for new starters, including remote setup for team members based outside of Sydney
- Set up and maintain a telephony system.
- Manage IT assets, including asset registers, storage and repairs
- Procure and manage office IT equipment, such as teleconference equipment, PCs and screens
- Support ongoing technical training programs for St Trinity staff
- Ensure appropriate documentation is created and maintained regarding services and systems
Requirements
- Completion or near completion of Diploma/Degree in Computer/IT Discipline
- IT support experience
- ICT and Networking
- Telephony system experience
- Strong technical knowledge in Microsoft Windows 10 OS, Microsoft Office Suite, Google Workspace
- Working knowledge in Office 365 Tools such as Sharepoint Online, MS Teams, Planner, OneDrive for Business
- Strong diagnostic skills and an analytical approach
- Strong communication skills, with the ability to liaise with stakeholders at all levels
Desirable:
- Working knowledge in SQL
- Knowledge in data visualization with Analytics tools such as Power BI
- Knowledge/Exposure in CRMs
Benefits
- This is a fantastic opportunity for recently graduated software or IT students. Our IT Support Intern will learn to provide helpdesk support and custom solutions as the first point of contact for St Trinity staff.
- You will work as part of the IT Services team, learning to support multiple clients while receiving mentoring and on-the-job training.
- Work on a disruptive prop-tech and fintech platform
- Work with an experienced team that offers great mentoring
- Modern office and access to the latest technology and digital systems
- Fully-stocked kitchens, beers and social event
If this role feels like it was written for you or if you would like to enquire further, then go right ahead and apply today & one of our team will be in touch.