2022 Insurance Administrator null

Company Description

The Warehouse Group Business (TWGB) are looking for a customer-focused individual to join our TWGB Support Team. . We can promise lots of scope, autonomy and learning. 

The Warehouse Group Business (TWGB) enables a consolidated shopping experience allowing businesses, nationwide, to procure a wide range of products and services through a central group. The TWGB team is powered by passionate team members in account management, project management and sales support functions, covering the breadth of New Zealand. The TWGB team support the needs of commercial customers across all industries and sectors, from owner-operators in trade and construction to large corporates and government agencies. Our significant group buying power allows us to source from over 120,000 products and services to provide market-leading solutions for our customers. 

Job Description

In this role, you will work with NZ insurance companies to facilitate the replacement of consumer electronics through our store network. You will provide a high level of service & expertise in offering replacement products to insurance customers that have experienced a loss or damage to their products. This role will liaise between the insurance companies, their customers and our store network to provide replacement items to their clients, providing a resolution for both parties.

Qualifications

To succeed in this role, we are looking for a thoroughly customer-focused individual who is truly passionate about ensuring we keep the customer at the centre of everything we do. Thorough, strong eye for detail, top-notch critical and problem-solving skills – this describes you down to a t.  Success will be summed up with your ability to execute all of the above duties by being a helpful and trusted advisor to key stakeholders such as Insurance Companies and our store network across TWG.  Living and breathing attributes such as collaboration and a growth mindset will come naturally to you, along with thriving in a busy ever-changing environment.

Our ideal candidate would also possess:

• Previous administration experience
• Caring, empathetic nature
• Excellent organisation skills
• A relationship builder – at all levels
• Outstanding communication skills, both written and oral

Additional Information

We offer a dynamic, supportive team environment within a business that cares about and recognises individuals. We offer a range of benefits that work for you, your lifestyle and your career which include:

• Discounts across most of our brands
• Paid birthday day off
• Free parking at our Northcote Support Office
• Flexible working arrangements (up to 2 days working from home per week)
• 26 weeks of paid parental leave (for permanent team members)
• A range of well-being support

If you think your background fits, apply now.